October 1, 2012 - The new Fluke OneTouch AT Network Assistant claims to automate troubleshooting of the most common end-user issues in about a minute, greatly reducing the time it takes to close network trouble tickets and ensure end-user satisfaction. The device tests wired and wireless networks from the client to the cloud with a one-button auto test feature, offering users the fastest way to troubleshoot end-user issues that generally take up 25% of a network technician’s workday to resolve, says Fluke. The tester also features a smartphone touchscreen and enhanced ruggedness for durability in the field.

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Technology, in and of itself, does not increase productivity; it does, however, increase innovation—the key to productivity. According to Vito Mabrucco, SVP worldwide consulting & managing director, IDC Canada, Canada needs to invest in information and communications technology (ICT) to increase productivity and maintain its standard of living.