Aurora, Ont., March 2009 — Electrical Business is pleased to introduce Distribution & Supply magazine, the long-awaited independent voice of Canada’s electrical channel.
A year of possibility lay aheadBy Oliver PostWith the new year looming large, it’s time to start thinking about some of the goals you might want to set for you and your business: 12 months hence, will you look back and realize you’ve changed nothing in yourself or your business? Will you be okay with that?Think about the last 12 months: are you happy with the progress you’ve made in improving your business or yourself? If not, then perhaps the list below might help focus your thoughts.
Training is not optionalBy Oliver PostTraining is certainly on the minds of everyone in business these days. Every industry is changing just a bit faster than it used to, and the proliferation of products and technologies that are the result mean that everyone must pay special attention to the products they sell and use.Of course, electrical distributors are no different. A successful distributor can no longer leave training as an afterthought. A well-trained staff is an important competitive advantage; organizations with a strong training culture are more successful, and are more pleasant to both work for and do business with.
Aurora, Ont., October 2008 — Electrical Business is pleased to announce it now offers a fully functional and interactive Digital Edition of current issues. When readers visit EBMag.com, they can click on the Digital Edition link (top of Left Navigation Menu) to start enjoying the benefits of live links, quick searches and more.
Aurora, Ont., September 2008 — Electrical Business magazine, Canada’s national electrical industry publication, is pleased to introduce its newest team member.
Fuel for a leaner operationBy Oliver PostEverybody is concerned about the cost of getting things from one place to another these days.And I mean everybody: from the individual staring at the gas pump and wondering whether he needs to take out a loan to fill his SUV to the distribution executive trying to figure out how to deal with fuel surcharges from suppliers and still be competitive in his marketplace.
Aurora, Ont., September 2008 — Electrical Business magazine, Canada’s national electrical industry publication, is pleased to announce the random draw winner for the Milwaukee 0920-24 combo kit, valued at $650.00:• Harold Barton of Hark Electric (Morinville, Alta.)Back in August, EB conducted an online reader survey, with every respondent’s name entered into a contest to win the V18 combo kit, which features:• 1/2 in. hammer drill with high-output motor for 550 in-lb torque• Sawzall recip saw with a fast-cutting 1-1/8 in. stroke length• V18 Li-ion battery offering up to 50% longer run-time with lighter weight• Universal Li-ion/NiCad charger for charging all Milwaukee batteries from 18V to 28V• Impact driver and worklightA big thanks to MILWAUKEE for furnishing the prize for our reader survey, and a special thanks to everyone who took a few minutes out of their busy day to participate. Stay tuned to Electrical Business and E-Line (our free electronic newsletter that you can sign up for right on the home page) for upcoming opportunities for cool prizes.About Electrical BusinessEstablished in 1964, Electrical Business is the only national business publication serving the Canadian electrical market. Third-party audited, it is circulated to nearly 19,000 professionals who provide electrical services, as well as those who recommend, specify, install or purchase electrical equipment (including those who take the product to market). It is also the publisher of: 1) E-Line: Your Industry News Broadcast newsletter; 2) The Bluebook–THE source directory for all things electrical/datacom; and 3) L’industrie électrique. For more information, contact Electrical Business at (905) 727-0077 or visit our extensive and informative website, www.EBmag.com.
Aurora, Ont., September 2008 — Network & Cabling—EB’s sister publication that focuses on the physical media we use to transport data, such as copper, fiber optics, coax, etc.—recently launched the inaugural the NETcomm Maritimes 2008 Conference in Halifax, which met with enthusiastic support in the Maritimes.Introduced just a short time ago by Network & Cabling—Canada’s ITS magazine—NETcomm combines a trade show-like forum with a series of training seminars and technical workshops related to the telecom/datacom and cableco sectors.CLICK HERE to visit NETcomm's Delegate Page, where you'll find downloadable seminar presentations, links to conference Sponsors and more. While you’re there, be sure to sign up for Network & Cabling’s free newsletter to learn of future events coming to a town near you.About Electrical BusinessEstablished in 1964, Electrical Business is the only national business publication serving the Canadian electrical market. Third-party audited, it is circulated to nearly 19,000 professionals who provide electrical services, as well as those who recommend, specify, install or purchase electrical equipment (including those who take the product to market). It is also the publisher of: 1) E-Line: Your Industry News Broadcast newsletter; 2) The Bluebook–THE source directory for all things electrical/datacom; and 3) L’industrie électrique. For more information, contact Electrical Business at (905) 727-0077 or visit our extensive and informative website, www.EBmag.com.About Network & CablingNetwork & Cabling, Canada’s ITS magazine, targets the information transport systems (ITS) industry, and boasts a wide readership comprising information cabling contractors, installers, network administrators and IT end users. For more information, contact Network & Cabling at (905) 727-0077 or CLICK HERE to visit us online.
An effective salesperson is no accidentBy Oliver PostWith summer now in full bloom, it is quite possible that distributors will have some rookies on staff—either helping out during the summer or starting new careers in the electrical distribution sector. In either case, there is a very good chance they have little idea of what it takes to work in the business.In my experience, one of the most prevalent areas in which the inexperienced fail is sales. While certain job classifications—such as logistics, technical support or producing a bill of materials—clearly require some special skills and training, many young people are under the mistaken impression that success in sales relies solely on personality; the “gift of gab”, so to speak.
Aurora, Ont., September 2008 — Electrical Business magazine, Canada’s national electrical industry publication, is pleased to have joined a team from Schneider Electric on a Habitat for Humanity Build last month at 4200 Kingston Road, Toronto.Scott Hoy, account manager, joined the first team on Saturday August 9, while the remaining EB crew—consisting of John MacPherson (publisher), Anthony Capkun (editor) and Robert Russell (production coordinator)—joined the second Schneider crew the following Saturday.A big thanks to Schneider’s Alan Taaffe for getting us organized, and to Gary Abrams and the remaining Schneider team members for having us along.About Electrical BusinessEstablished in 1964, Electrical Business is the only national business publication serving the Canadian electrical market. Third-party audited, it is circulated to nearly 19,000 professionals who provide electrical services, as well as those who recommend, specify, install or purchase electrical equipment (including those who take the product to market). It is also the publisher of: 1) E-Line: Your Industry News Broadcast newsletter; 2) The Bluebook–THE source directory for all things electrical/datacom; and 3) L’industrie électrique. For more information, contact Electrical Business at (905) 727-0077 or visit our extensive and informative website, www.EBmag.com.
Aurora, Ont., July 2008 — Electrical Business is pleased to announce the winner of the Heritage “What Am I?” Photo Contest for the May 2008 edition, who correctly identified the mystery heritage item on page 4 as a lamp and fuse tester (for incandescent lamps and screw-type fuses):• Tony Poirier, Durham College (Whitby, Ont.).Electrical Business launched the photo contest in cooperation with the Electrical Heritage Society of British Columbia as well as generous industry partners. In this contest, readers guess the nature of an electrical artifact from the society’s collection to win cool prizes—in our winner’s case, a DeWALT D28770 heavy-duty deep cut variable speed band valued at about $450 (in photo).This concludes the Electrical Business Heritage “What Am ?” Photo Contest... for now.Stay tuned to EB for other neat contests and cool prizes!About Electrical BusinessEstablished in 1964, Electrical Business is the only national business publication serving the Canadian electrical market. Third-party audited, it is circulated to nearly 19,000 professionals who provide electrical services, as well as those who recommend, specify, install or purchase electrical equipment (including those who take the product to market). It is also the publisher of: 1) E-Line: Your Industry News Broadcast newsletter; 2) The Bluebook–THE source directory for all things electrical; and 3) L’industrie électrique. For more information, contact Electrical Business at (905) 727-0077 or visit our extensive and informative website, www.EBmag.com.
e-ffective e-mail and e-tiquetteBy Oliver PostWithout question, the telephone is still the number one method of communication for most distributors, but that’s changing. With the not-so-recent rise of the Internet as a business tool, e-mail has quickly become a vital part of communicating with customers—although few people use it effectively.There are certainly some pretty useful ways to use e-mail to promote your business, or inform customers of new products, special offers, pricing changes or events (I myself receive many like this every day). However, shockingly few of these e-mails actually provide me the information I need, such as the when or where for an event notification (no kidding).
Aurora, Ont., June 2008 — Electrical Business’ sister publication, Network & Cabling (Canada’s information transport systems magazine), is pleased to introduce the NETcomm Maritimes 2008 Conference in Halifax, N.S., on September 3 & 4, 2008.This unique conference combines a trade show-like forum and a series of training seminars and technical workshops related to the telecom/datacom sectors. The conference will be held at the Delta Halifax, surrounded by historic ambience in the heart of Halifax’s business district.To keep things simple and educational, the trade show is being restricted to about 40 booths. Attendees will consist of contractors, network installers, integrators, designers, engineers, communications specialists, information systems specialists, etc., from industry sectors such as public administration, transportation, telecommunications, institutional, utilities, electrical and cabling installation, and maintenance service providers.Even if you're already doing datacom work, or would like to know more before entering this lucrative field, CLICK HERE to find out about attending NETcomm!About Electrical BusinessEstablished in 1964, Electrical Business is the only national business publication serving the Canadian electrical market. Third-party audited, it is circulated to nearly 19,000 professionals who provide electrical services, as well as those who recommend, specify, install or purchase electrical equipment (including those who take the product to market). It is also the publisher of: 1) E-Line: Your Industry News Broadcast newsletter; 2) The Bluebook–THE source directory for all things electrical; and 3) L’industrie électrique. For more information, contact Electrical Business at (905) 727-0077 or visit our extensive and informative website, www.EBmag.com.About Network & CablingNetwork & Cabling, Canada’s ITS magazine, targets the information transport systems (ITS) industry, and boasts a wide readership comprising information cabling contractors, installers, network administrators and IT end users. It also publishes a monthly newsletter entitled “E-News” as well an annual buyers’ guide called “The Bluebook”. For more information, contact Network & Cabling at (905) 727-0077 or visit us online at www.networkcablingmag.ca.
Making good on your service promiseBy Oliver PostEvery electrical distributor strives to offer good service but, in a competitive market, it isn’t enough to be good... you must also be different.Competitive differentiation is where many distributors get it wrong; too often they try to follow suit of what they believe to be their most successful opposition, and risk losing those qualities that set them apart in the eyes of their customers.
Code of conduct: Helping contractors stay compliant may be your most important roleBy Oliver PostAmong the many challenges distributor personnel face, staying abreast of changes remains constant. Each year, there are scores of changes in products, techniques and practices, and you can play an important role in deciphering this information for your customers, who often have less time and less on-the-job access to information.Think about it: whereas you can easily pull up something like the Electrical Safety Authority’s (ESA’s) website—the group responsible for electrical safety in Ontario—your contractor customer will have a hard time of it while he’s engrossed in wiring up a building (not that the Internet is typically available on the jobsite, anyway). 
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