By Ellen Cools
November 20, 2017 — Justin Smith, an electrical contractor from Burlington, Ont., has been convicted of unfair practice under Ontario’s Consumer Protection Act.
In early July 2014, Smith, operating as D&S Electrical Contractors, provided a consumer with an estimate of $10,982.71 to supply and install a generator. In late July, he accepted and provided a receipt for the consumer’s $7,500 deposit.
Work began in early August and stopped in early September, but the generator was not delivered or installed. The work that was done included: installation of a small concrete slab, two exterior conduits and two exploratory holes in the basement drywall. The work was never completed.
In September 2017, the Ontario Court of Justice in Milton, Ont. ordered Smith to pay $7,500 in restitution to the consumer, and imposed a two-year probation with terms of restitution, a reporting requirement and reporting an address change.
Consumer Protection Ontario suggests deposits should be no more than 10 per cent of the estimated cost.