Training & Education
Level Up • Grade your clients • Andrew Houston
By Andrew Houston
April 13, 2016 – “You may be surprised to learn some of the clients who you thought were As and Bs are actually Cs and Ds!” writes Andrew Houston in his April 2016 column “Kick your C&D clients to the curb”. But how?
In this quick episode of Tradie Tips, as in his column, Andrew discusses how to improve your business’ report card by dropping your C&D-grade clients to make room for more A&B-grade ones.
And we love tools! CLICK HERE to download your free “Customer and Prospect Rating Matrix” tool.