By Anthony Capkun
February 20, 2013 – Halton Hills Hydro Inc. customers can now access their accounts wherever they are with the launch of a new mobile version of www.haltonhillshydro.com. The utility says the new mobile site will enhance customers’ experience by making it easier to manage household energy use and access the information they need, when they need it.
“We’re excited to show our leadership in customer service by reaching our customers wherever they go,” said Halton Hills Hydro president and CEO Art Skidmore.
Halton Hills Hydro is one of the first utilities to offer a mobile version of their website, it says, and among the very first to provide mobile access to detailed customer energy data. Customers can view their energy use by the hour, day or time-of-use (ToU) period.
Some of the mobile site’s features include:
• A prominent clock that lets mobile visitors know what ToU period they are in.
• Access to real-time power outage information.
• A mobile version of the AccountOnline feature, letting customers view their energy use.