Electrical Business


Nortel embarks on next phase of collaboration with IBM

April 6, 2009 | By Anthony Capkun

April 6, 2009

Nortel is teaming with IBM to integrate the Nortel Agile Communication Environment (ACE) with IBM Lotus Sametime Unified Telephony (SUT) to offer enterprise customers advanced communications-enabled business applications. The two companies have been collaborating on strategic initiatives such as unified communications (UC), carrier-hosted, and small-to-midsize business solutions since 2005.

Nortel ACE is expected to be validated as a complementary option for
the telephony control component of a future release of SUT, and will be
delivered primarily by IBM Global Technology Services with support from
Nortel. Customers will be able to communications-enable business
processes via a set of defined and/or customized applications that
drive greater accuracy, agility and speed in daily communications with
employees, partners and customers, says Nortel. The partners are
expected to align their integration efforts around a common Sametime
user experience, providing end users the value of a consistent and
familiar interface.

Sametime Unified Telephony is expected to be available from IBM in July.


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