March, 22, 2016 – To better serve the needs of its 13,000 farming customers, Hydro One has created a new Farm Rapid Response Team—a new “centralized approach to help identify, assess and mitigate on-farm electrical issues”.

“Addressing on-farm electrical issues is our collective priority, as it affects farmers across the province,” said Brent Royce with the Ontario Federation of Agriculture. “Hydro One’s new approach will help address these issues in a consistent and timely manner.”

Developed in partnership with OFA, the initiative promises farming customers access to a specialized team who will manage on-farm electrical issues across the province. Working with OFA, the utility’s first priority is to improve the handling of stray voltage and ground current issues.

The company expects to have the Farm Rapid Response Team in place by Summer 2016.

“This partnership positions Hydro One and the OFA as leaders in understanding and addressing on-farm electrical issues,” said Mayo Schmidt, Hydro One president and CEO. “We believe that what we learn from this process will have practical application for farmers across the county.”