Tools and Equipment
The future of service calls: augmented video/reality – EBPowerCon 2021
By Anthony Capkun
June 11, 2021 – As service departments strive to optimize everything they do, the days of rolling a truck each time are over; virtual and visual is the new normal, even for field teams. Calgary-based ICwhatUC deploys augmented reality-enabled video connectivity between service companies and their customers, supporting a range of service scenarios that enable safe and efficient virtual service, instantly.
ICwhatUC co-founder, Luke Krueger, joins EBPowerCon 2021 to discuss the current state of augmented video & augmented reality in customer service, and what tomorrow will bring.
The EBPowerCon Cybershow & Expo was launched by the team at Electrical Business Magazine for Canada’s professional electrical community—contractors, engineers, maintenance, and related stakeholders—with the goal of shedding light on trends and technologies so as to empower them with knowledge and insight into markets and opportunities. Visit EBPowerCon.ca.