May 22, 2012 – Hydro One’s free mobile app is now available for download on smartphone and tablet devices, allowing customers to check the status of power outages anywhere in Hydro One’s service area.

The app allows customers to access an interactive outage map that displays both planned and unplanned outages, and is searchable by address. When there is a power outage, crew status, estimated time of power restoration and cause, if known, are displayed.

This allows customers to make choices on whether they should stay in their homes during an outage or make arrangements to stay with friends or family—depending on the estimated restoration time of their power.