Electrical Business

Features Recalls Safety

RECALL: Shock hazard with various Schneider Electric Square D safety switches

April 17, 2018 | By Anthony Capkun

April 17, 2018 – Schneider Electric is voluntarily recalling Square D general duty 30A and 60A, 120V/240V, 2-phase and 3-phase NEMA 3R safety switches because the power can stay on when the handle is in the OFF position, posing a shock or electrocution hazard.

Measuring about 10 x 7 x 4 inches, the switches are a dark grey metal box with a black handle on the side that can be moved to an ON or OFF position. “Square D”, the ampere of the switch and the 120V/240V or 240V marking is printed on a label on the front.

Involving about 1,079,000 units, the recalled switches were manufactured between January 1, 2014, through January 18, 2018, and have date codes 1401 through 1803.

The date codes are in the YYWW format (e.g. 1401 = Year 2014, Week 1). The date code of the product can only be found on the inside of the cover, and is not accessible when the product is installed and in-service.


Only safety switches with the following catalogue numbers printed on a separate label on the side are included in the recall:

• CD321NRB
• D211NRB
• D221NRB
• D321NRB
• DU221RB
• DU222RB
• DU321RB
• DU322RB

Manufactured in Mexico, the units were sold at authorized Schneider Electric distributors, Home Depot, Lowe’s, OEMs and others stores, as well as Amazon.com, HomeDepot.com and Lowes.com from January 2014 through January 2018, for between $40 and $500.

It is unknown how many, if any, units made their way into Canada. No incidents/injuries involving these switches have been reported.

Consumers should immediately inspect installed safety switches by moving the handle to the OFF position. Should the power stay on, contact Schneider Electric for a free replacement safety switch and free service support to install the replacement. If the safety switch is not installed and included in the recall, contact Schneider Electric for a free replacement.

Download the Inspection Procedures, at bottom (PDF).

For more information, visit www.schneider-electric.us/gdss-safetyalert.

— Photos courtesy U.S. Consumer Product Safety Commission.

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