March 27, 2024 – Ontario’s Electricity Distributors Association recognized top-performing local distribution companies this week at its annual Awards Gala, which celebrates LDCs across “a spectrum of key accomplishments, outstanding customer service and sustainability programs, innovations, and best practices”.

“As always, the EDA takes great pride in spotlighting the remarkable achievements of our members and the innovative approaches they employ to serve their customers with utmost dedication and effectiveness,” said EDA board chair, Indrani Butany.

Congratulations to the following:

GRANDBRIDGE ENERGY
Local Distribution Company Performance Excellence Award

Recognized for its “exceptional strides” in integrating crucial information systems, thereby streamlining operational costs; enhancing its service offerings by providing customers with a variety of conservation projects; contributions exceeding $100,000 to community organizations, and continued dedication to community assistance.

“This award is a testament to the dedication and determination of GrandBridge Energy’s talented employees and the ongoing support of our board of directors,” said Sarah Hughes, president & CEO.

SYNERGY NORTH
Public Electrical Safety Excellence Award

Recognized for its informative video campaign that targeted contractors and homeowners, informing and educating them on all aspects of digging safely.

ESSEX POWERLINES
Communications Excellence Award

Recognized for its Charge Up communications campaign. (The initiative has successfully reduced barriers to electric vehicle adoption, and increased accessibility and convenience for EV users.)

BURLINGTON HYDRO
Customer Service Excellence Award

Recognized for its new and improved MyAccount customer online portal.

ELEXICON ENERGY
Sustainability Excellence Award

Recognized for embarking on a “transformative journey” toward sustainability and developing a “robust ESG framework”.

“It’s a tremendous honour to be recognized for our sustainability efforts and commitment to environmental stewardship […]” said Ciranne Bate, environmental specialist. “Elexicon is constantly evaluating our practices and challenging ourselves to be and do better.”

PUC DISTRIBUTION
Innovation Excellence Award

Recognized for pioneering Canada’s first community-wide smart grid system.

“This recognition is a testament to all of our employees’ hard work and relentless pursuit of innovation and dedication to delivering exceptional services to our customers while driving positive change in the industry,” said Robert Brewer, president & CEO.

HYDRO ONE, BLUEWATER POWER DISTRIBUTION, LONDON HYDRO
Public Relations Excellence Award

Recognized for the “Labatt Project”, which saw the successful transfer of several large beer tanks from Sarnia Harbour to the Labatt Brewery in London.

WILF MESTON, JANE HALE-MCDONALD
Volunteer Excellence Award

VINAY SHARMA, JERRY VAN OOTEGHEM, TIM WILSON
Chair’s Citation

“Ontario’s local hydro utilities are on the front lines of power, working hard to deliver safe and reliable electricity, along with enhanced services and innovative solutions our customers expect,” said Teresa Sarkesian, EDA president & CEO.